News
Improving your experience as a Patient
From 1 July 24, Mid Ulster Health Care will be using Accurx to communicate to our patients.
Accurx is an NHS approved software provider which conforms to all security requirements as set out by NHS bodies and UK Government. Accurx transmits and stores patient data in encrypted form. This means nobody else can read it without the correct credentials. Accurx is an easy to use platform allowing our healthcare professionals and our patients to communicate more efficiently.
The Practice will be using Accurx for the following:
- To send patients SMS text messages allowing the Practice to communicate with patients quickly.
- To send patients Patient Information Leaflets for self care and links to information about important Clinical Conditions.
- To request patients to send appropriate photographs of certain conditions (e.g skin lesions/sore throats/rashes......). The Practice will send you a link so that the clinician dealing with your care can access this in a timely manner.
- To send patients appointment reminders.
- To invite patients to vaccination and other clinic appointments.
- To complete Patient Questionnaires.
- To receive video calls to avoid unnecessary travel.
Online Prescriptions
The Practice now has an on-line repeat prescription ordering facility via "Patient Access".
We encourage the use of this service wherever possible as this will reduce the pressure on our telephone lines and allow urgent calls to get through to the Practice more easily.
To register for this service please present in person with photographic ID to reception.
To use EMIS Patient Access you will need a Practice ID number and Access ID number which can be obtained from the Practice. You will also need to have a personal email adress.
When you have been given the above details please click on the link below to register for Patient Access.
https://www.patientaccess.com/
Physiotherapy Self-Referral
Patients requesting travel advice
Mid Ulster Health Care will no longer be offering a travel advice service to patients from 1/4/24.
All patients requesting travel advice should contact either of the following designated Pharmacies in the Mid Ulster locality:
- Falls Pharmacy, 56 William Street, Cookstown, BT80 8NB
- O'Brien's Pharmacy, 5 Broad Street, Magherafelt, BT45 6EB
Physiotherapy
Pharmacy First Service for uncomplicated Lower Urinary Tract Infections
The Pharmacy First Service for uncomplicated Urinary Tract Infections in women aged 16yrs to 64yrs is now available from community pharmacies who wish to provide the service.
Do you have any of the following urinary sumptoms:
- Passing urine more often at night
- Cloudy urine
- Burning pain when passing urine
Ask your pharmacist first for Advice, Test & Treatment (if needed)without having to contact your GP.
Patient Registration Freeze
We have received notification from SPPG (formerly the Health and Social Care Board) that they have frozen the movement of patients between Practices. This is to help Practices deal with Winter Pressures.
From the 1st November 2023 to 31st March 2024 we are unable to accept registration applications from patients who are currently registered with a GP in the same catchment area.
This is the case all across the Northern Board.
Any patient new to the area, or without a current GP Practice can enquire and register on request.
New computer system
The Practice will be transferring to a new computer system in January 2024.
To minimise disruption please ask for two months supply of your repeat prescriptions when re-ordering.
Opioid Awareness
Please see attached Opioid Awareness Patient Information Leaflet below:
Private referrrals - Info
Private Referral & Follow Up
GP Practice Policy from July 2023
This is necessary due to previous instances where problems have arisen, and is to clarify Consultant / GP responsibilities and roles, and ensure patient expectations are appropriate, and correctly informed.
Information for Patients
If you see a Private Consultant, they may suggest further simple tests such as bloods, urine or stool tests etc. or more complex tests such as X-rays, scans, scopes depending on the problem. These should also be done within the private sector and should be factored into total costs.
If the Consultant suggests a prescription, we are often happy to do an NHS prescription, but only if it is a licensed drug used appropriately, and is in the Northern Ireland formulary, but GPs retain the right to decline prescribing if they have significant concerns, and the Consultant is still able to prescribe by themselves privately.
Depending on what treatment / prescription a Consultant recommends, patients should understand and be aware they may have to pay for any ongoing treatment or medications which are recommended (which the GP is not able or willing to prescribe for the reasons above).
Sufficient post-operative medication, e.g. pain relief or anticoagulation, should be provided at discharge following procedures carried out by private sector providers, without needing a GP prescription.
Birth Registration
Please see below poster detailing how to register births in Mid Ulster District Council:
Outpatient Waiting times NI
“MY WAITING TIMES” WEBPAGE
We am pleased to confirm that the Department of Health has developed a “My Waiting Times NI” webpage.
This is an information webpage hosted on the HSC website linked below:
https://online.hscni.net/my-waiting-times-ni/
This webpage will provide GPs, healthcare professionals and patients in Northern Ireland access to the current average waiting times for outpatient assessments for elective care services within each Trust.
The webpage will be updated every month to ensure that users have access to timely, standardised waiting time information. FAQs have also been developed and linked on the webpage to improve the users’ experience and understanding of the information provided.
It is envisaged that the webpage will be further developed to include waiting time information for other elective services in due course. Any queries relating to the waiting time data should be directed to the relevant trust via their contact details on the webpage.
Carers UK Information
If you are a Carer please click on this attachment below for more information: